Established in 2015 and held annually in Nashville, Tenn., Venue Operations Summit fills a special need for shared knowledge and best practices, recognizing an integral workforce element in sports, entertainment, performing arts and convention facilities. Venue Solutions Group presents this summit and dedicates its purpose to venue operations and engineering professionals.  This year our event will be at the Hilton Downtown Nashville.

Past topics include building automated systems and computerized maintenance management systems, LED lighting opportunities,  planning and opening new and renovated facilities, OSHA/Safety, telescopic seating, access control, how to manage broadcast partners, managing third-party services, women in venue operations and engineering, capital expense planning, budget preparation and presentation, and leadership development. Any professional in this space should attend to gain valuable, actionable information that provides practical value for your facility while incorporating professional development for attendees. You are invited to come prepared to participate and raise the level of information and professionalism for everyone.

To register for the Summit, please click on "Tickets" below or click here.

Note: Final schedule subject to change 

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Sunday, April 29 • 4:15pm - 5:30pm
Build Your Management Toolkit: How To Supervise More Effectively

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Your career has evolved from being an operations worker or subordinate to today, where you have assumed greater responsibility as a supervisor or manager. This responsibility includes leading and managing employees who now report directly to you. Situations you once deemed easy as an employee now become much harder to address as “the boss.”
The transition to management is made even more challenging when you consider most of us learn our leadership skills on the job. Research shows that less than 10% of workplace managers received any formal training or had a “toolkit” for their new role.
Many of us naturally grow to become more effective over time. However, in nearly every case, we fall short of what we could be achieving due to our limited leadership information and knowledge gap.
Situational Leadership is a program researched and developed by Ken Blanchard and Paul Hersey.  It refers to how the leader or manager of an organization must adjust his/her style to fit the development level of the followers he/she is trying to influence. As a surprise to many of us, it is up to the leader to change style, not the follower who must adapt to the leader’s style.
Further, our work teams flourish when we learn how to focus on their needed support for a specific task, whether that is to be more direct, coaching, supporting or delegating. In our time together, you will learn how to diagnose and adjust your style to meet the needs of others. It’s a simple process - with guaranteed results.
At the 2018 Venue Operations Summit, you will experience hands on how Situational Leadership works. Take valuable tools back to your workplace to immediately address management and staffing challenges that have been baffling you.

avatar for Richard Andersen, CFE

Richard Andersen, CFE

President & CEO, Seafair
With over 35 years of experience in professional sports, venues and hospitality management, Richard Andersen, CFE ICD.D is currently President & Chief Executive Officer of Seattle’s Seafair, where his creative and enthusiastic team delivers the premier festival experience of th... Read More →

Sunday April 29, 2018 4:15pm - 5:30pm
Boone/Crockett Rooms

Attendees (23)